i need help with getting rid of a phantom administrator

[Aaron James Aranez]

I recently factory reset my pc but I no longer have access to my D drive and most of the files in it. whenever I try to do something it says that the administrator has blocked the files. When I check for other users it says there are no there users on the PC. If anyone knows what's going on could you please tell me what it is and how to fix it as Im not the greatest at googling and I don't know much about computers in general.

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