Why does my laptop shut off whenever I insert my charger?

A

Arthur Knight1

Device: Lenovo ThinkPad T495Windows Version: Windows 10 22H2Issue: My laptop works fine charging when turned off or using it without the charger inserted, but as soon as I plug in my charger, a command prompt shows up for a split second and then my laptop shuts off by itself. I tried buying a new charger to see if it fixed the problem, but that didn't work. I even tried doing a system restore if it was a software issue or a virus, but doing a system restore requires having the charger plugged in which would shut off the PC. I cannot figure out if this is a software issue or a battery issue. Th

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