Bitlocker On Startup- Won't let me reset pc.

[Joseph_Joestar]

So, yesterday when I opened my pc, I was greeted with a bitlocker key request straight after I got last the dell screen. When I hit escape for more options, one of the the options is to re install windows, and lose all my files. When I hit this option, in briefly tells me if I'm preparing and then it just goes back to the previous screen. Is their a solution to this?

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