Why won't my laptop let me switch out of S mode?

[Lauren 2]

Why won't my laptop let me switch out of S mode? I go to "switch out of S mode" in the store but it won't let me click the "Get" button. It just says "Check with your IT or system administrator." I am the only person who has ever used this laptop or my Microsoft account so I am very confused who that would be lol

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