Critical process died, blue screen error loop.. can't get to system restore. Tried changing account password but keeps saying it's wrong? Help! Many t

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Carl Parker2

Hi guys, have the dreaded blue screen of death.. critical process died.. keeps looping whatever I've tried and I've tried lots of ways to try fix it. It gets to account screen(still blue screen) bit when click on my account it keeps saying wrong password. Though I've changed it through Microsoft on my mobile phone. If I could get to the advanced options bit to do a system restore it'd be fine I think, but just can't get to that option. Even through YouTube videos etc.. please help! My pc is Acer predator if that helps windows 10. Thanks again

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