Sound shown working but nothing from two pairs of headphones & monitor speakers

[k12s]

I recently bought a gaming PC, I plugged in my headphones and no sound. The sound level shows that audio is playing but I can't hear it in my headphones. I've checked for updates, uninstalled and reinstalled Realtek drivers and reset my pc, nothing seems to work. It is a custom build, that I got from the FB marketplace. I've brought it into some geek squad tech support where they tried it on their monitor, and a JBL speaker and they tried my headsets and it worked in-store. But when bringing it back home and putting it up again with my HDMI to my monitor it didn't work. I've tried all the belo

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