M
MaryL
I usually do not cross-post, and I already posted a similar message to
another group. Then I realized that this may be the newsgroup I should have
started with.
I am using a new computer (Dell 530, only about a month old) with Vista Home
Premium (full version, not OEM). Starting a few days ago, I have been
getting error messages that says, "Internet Explorer has stopped working
correctly. Windows will close the program and notify you if a solution is
available." Then IE closes down. Of course, I have never received any such
"notice." This problem is growing worse and worse. Sometimes, I have to
"try" to open IE numerous times before the error message finally stops
intruding.
Has anyone found a solution? I did get a response on the other group which
said that it is likely than an an ActiveX control has been installed on the
machine that is not Vista compliant and it taking IE 7 down. If that is the
case, I don't remember doing it -- and I don't have any idea how to search
for ActiveX and/or delete it.
The problem of "IE has stopped working correctly..." problem surfaces as
soon as I open IE. I did not have the problem until a few days ago, and I
have not added any new programs. A google search showed many similar
reports for other programs, but they were reports of problems and not
solutions. The Microsoft knowledge base shows the issue being linked to
version 5.1.5.0 of StompSoft by Migo Digital Valut or an earlier version of
the program. It says that the issue may also occur if a third-party program
such as Reno or Spydawn is installed. I have not installed any of these
programs -- in fact, I have never heard of them. Nevertheless, I followed
the instructions in MS knowledge base to determine whether Digital Vault is
installed. The instructions were to start task manager, click on the
Application tab, click on New Task, and type cmd in the Create New Task
dialog box. When I then typed dir "Program Files" at the command prompt (as
directed), then pressed ENTER, *nothing* (no programs) appeared as output.
The instructions did not say where I should "be" when I entered this
command, so I tried it from both the desktop and when IE was running.
I have scheduled both AVG and Windows Defender to run every day. I also
manually turn on Ad-Aware 2007 and SpyBot S&D several times a week.
Help! This is a new problem but is a frequent problem, and I hope someone
can help diagnose and eliminate it. As it is, my new Vista machine is
rapidly becoming worthless.
Thanks, MaryL
another group. Then I realized that this may be the newsgroup I should have
started with.
I am using a new computer (Dell 530, only about a month old) with Vista Home
Premium (full version, not OEM). Starting a few days ago, I have been
getting error messages that says, "Internet Explorer has stopped working
correctly. Windows will close the program and notify you if a solution is
available." Then IE closes down. Of course, I have never received any such
"notice." This problem is growing worse and worse. Sometimes, I have to
"try" to open IE numerous times before the error message finally stops
intruding.
Has anyone found a solution? I did get a response on the other group which
said that it is likely than an an ActiveX control has been installed on the
machine that is not Vista compliant and it taking IE 7 down. If that is the
case, I don't remember doing it -- and I don't have any idea how to search
for ActiveX and/or delete it.
The problem of "IE has stopped working correctly..." problem surfaces as
soon as I open IE. I did not have the problem until a few days ago, and I
have not added any new programs. A google search showed many similar
reports for other programs, but they were reports of problems and not
solutions. The Microsoft knowledge base shows the issue being linked to
version 5.1.5.0 of StompSoft by Migo Digital Valut or an earlier version of
the program. It says that the issue may also occur if a third-party program
such as Reno or Spydawn is installed. I have not installed any of these
programs -- in fact, I have never heard of them. Nevertheless, I followed
the instructions in MS knowledge base to determine whether Digital Vault is
installed. The instructions were to start task manager, click on the
Application tab, click on New Task, and type cmd in the Create New Task
dialog box. When I then typed dir "Program Files" at the command prompt (as
directed), then pressed ENTER, *nothing* (no programs) appeared as output.
The instructions did not say where I should "be" when I entered this
command, so I tried it from both the desktop and when IE was running.
I have scheduled both AVG and Windows Defender to run every day. I also
manually turn on Ad-Aware 2007 and SpyBot S&D several times a week.
Help! This is a new problem but is a frequent problem, and I hope someone
can help diagnose and eliminate it. As it is, my new Vista machine is
rapidly becoming worthless.
Thanks, MaryL