Latest Microsoft Software Update Has Crashed My Operating System

  • Thread starter Scarlett Brooks
  • Start date
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Scarlett Brooks

Hello,It appears that the latest Microsoft software update has completely crashed my operating system. I let the update run overnight and woke up to a blue screen. The computer has tried to reboot, I think, and is prompting me to insert the Windows installation disk. I bought this computer in 2015 and wouldn't have any idea where that disk would be. I've never encountered this problem and can't use the computer at all now.It's an HP Pavilion laptop. I don't have any information besides that but could probably find hardware and software information so long as that information can be viewed post

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