Touchpad on surface pro 7+ is freezing

J

jaka kovše

I have a surface pro 7 + tablet which is working fine, but quite frequently the touchpad freezes. I tried uninstalling the drivers but it did not help. I also tried with Microsoft Diagnostics Toolkit and with Intel Graphics command Center but nothing had worked. The touchpad is freezing if the tablet is plugged in the power supply or not. We have 5 or 6 Surface Pro 7 and 7 + at the company but only one has this issue. I also made a clean reset of the system but that also did not work. Is there anything else I can try?

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