I work from home through remote desktop and when my pc goes idle it freezes up how do I stop this?

T

Tina Wessels

I have talked to IT several times and no one can seem to help me stop my pc from going into idle mode. I have sleep mode to never. I work from home through two remote desktops and if I am not using my keyboard and just in a training class for example everything freezes. I have learned that if I do walk away I lock my computer and then when I come back I can get back in. The problem is if I am not doing anything it goes idle. I was in a training class today. I was just watching the instructor and I ended up missing a lot of training because my pc would freeze. The only way I could fix th

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