"We couldn't find an account with that username. Try another, or get a new Microsoft account." with a pre-existing Microsoft account

S

Stefano Raso

Hello, I am trying to log into my Microsoft account, but whenever I try to log in, it says "We couldn't find an account with that username. Try another, or get a new Microsoft account.". The problem is that I already have a Microsoft account. If I try to sign in it also says "That Microsoft account doesn’t exist. Enter a different account or get a new one.". And if I try creating a new account with that email, it says "Someone already has this email address. Try another name, or claim one of these available email addresses". How do I fix this? I was logged out of my email earlie

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