Why can't I connect an external monitor?

[John Stables]

When I go to connect my external monitor to my laptop, it doesn't connect. The monitor shows up in the device manager but is not detected when I go to set it up within the settings. After looking at the event viewer, it shows that there is a warning from Kernel-pnp Event ID 442. I have updated myu drivers and tried rolling back drivers. I have also reset my BIOS security settings to factory default and done a sfc/scannow where faulty drivers were fixed. Any ideas for what I need to do to get the monitor to work?

Continue reading...