Microsoft family issues

[Kemily Zvikomborero Mutyasira]

My daughter got signed out of her Microsoft account on her Windows 10 device. Since its parental managed, she needed to sign back in to be able to use the family features like requesting for more time. When trying to sign in, it needed the parents consent and hence requesting I use my credentials to sign I and give her permission,. Upon trying do so, I was stopped at the error message saying sorry something went wrong, it's not you it's us. Thus hasbeen going on for days. Kindly assist.

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