Random account and admin password on my laptop and Microsoft retail demo is annoying- help

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Darrin DeYoung5

Hello,My laptop was having difficulties so I factory reset it then noticed that laptop has a random account when login. It is basically a rogue account that I have no information about or know what it could be doing. It will not allow me to login to my actual account from previously. It not only shows up on login and messes with my auto login but I have no idea where it came from or what the password for it is. For example with applications that require an admin password, I do not know what this admin password is. And this is problematic as a random application called 'Microsoft Retail Demo' h

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