I have code oxc0000242 on my window 10 pro I have the product key doi have to be on the net to fix it

W

William Perry2

I have a Windows 10 pro I pulled a code 0xc0000242 I have a product key my screen is blue it's a driver code it said can I reboot my Windows 10 pro with my product key without being on the internet a text was trying to help me a couple years ago and did some stuff to the computer and said I needed to go somewhere and download something into USB drive two three years ago lost touch computers been sitting really would like to use it again any help would be appreciated

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