How do I fix "looks like you already own this" error message.

J

Jett Brook

I was trying to purchase some robux when an error message came up saying " looks like you already own this, go to my games and apps or my library on your home device to download it. If you are gaming from the cloud it should be ready to go." error code PUR-UserAlreadyOwnsContent2UH5esuj80a3ntgA. I have not received any robux but have been charged the amount, I have reinstalled roblox and looked through my library for any thing relating to robux but found nothing. My roblox is also updated.

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