Using bluetooth headphones with laptop ... laptop speakers play, too. How to turn them off?

R

RCoover

This is for a friend who told me his speakers continue to play when he uses paired bluetooth headphones on his new Windows 10 computer (was Windows 11, but he went back to 10). I do not know the brand or model of the laptop, but he will bring the laptop to me next week to see what I can do. I promised him nothing, but I am hoping for suggestions as a quick search on the internet gave me no ideas. Suggestions or actual repair information is very welcome. Thank you for whatever you can suggest.

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