"There is a problem resetting your PC. No changes made"

S

Shashank Naidu

I have had HP Pavilion 15 cs1063cl for 4 years. I recently keep having this problem where disk in task manager goes to 100% at random intervals and my laptop freezes for a brief period of time. To get rid of that I tried many things including disk check, SFC scan, driver updates, dism restore health etc. But the problem persists. So I decided to reset my laptop completely. While trying to backup my files into a external harddisk, a few files had this error called "can't read from source file or disk" no matter what I do I can't copy them so I gave up on them. Are they the reason I can't reset

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