I saw a message on my screen Monday saying my a trojan was inserted and a **** downloaded and my computer was disabled, that I should call #

[Peggy Buchanan]

I logged onto my computer Monday and a security message saying a **** was downloaded, a trojan was inserted, my computer was disabled and I should call the # immediately. This covered my entire computer screen. I kept trying to get rid of this message but not successful. I could not do anything on my computer. Finally, I called the # shown and a man named Daniel Parker answered. He showed me his ID that he is a Microsoft employee, asked me questions, and acted like he would help me, so I somewhat trusted him. I kept asking how this had happened since I have had Windows Defender in use for year

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