startup repair won't recognise password

J

JosephBartram

My PC crashed and now won't boot past the Windows logo. I'm able to access startup repair and safe mode, but actions in startup repair require a login. I use my Microsoft account as a the administrator login, but startup repair won't recognise either my pin (which I usually use to sign in) or my Microsoft password. Yes, I've double and even quadruple checked the password, it's not a a typo problem - it works fine when logging on to my Microsoft account in a browser. Is there a way to fix the password mismatch or bypass the login requirements for startup repair?

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