Windows update troubleshooting

[sujin kurian]

Windows update is the most important feature of Geniune windows.I have a genuine windows in my system, randomly one day it is showing something went wrong and the update service which should be visible in services is also not seen.I think some app is blocking the update but I didn't do anything.Tried Microsoft troubleshooting but had no result.Also I can't even download a fresh windows 10 using media creator. Need help I can reinstall the windows but it should allow me to do so.Even the Microsoft Store is not opening.Need help

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