How do i open my external Hard Drive on my Computer?

[JATKL]

It used to work before, but after the most recent update my computer doesn't open any usb drives or hard drives. It says connected and shows up in devices, but it doesnt actually open the devices at all. Ive gone though different sites and downloads that were able to retrieve the files but wanted money for the files themselves. Is there a way to help me?

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