Activating Windows 10, Unable to Add Account

G

Grace_777

I've been struggling to activate Windows on my Windows 10 laptop. Under the activation tab in settings, I should click "add an account" in order to link my Microsoft account. However, there is no option to do so. The only things I can click are "troubleshoot," "change product key," "get more info about activation," "finding your product key," "get help" and "give feedback." Everything I've found online says that in order to have this "add an account" option, I must be signed in as an administrator with my Microsoft account, which I am. How can I solve this problem?

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