How to get Microsoft Authenticator on new phone without old phone?

[Abigail L Bordelon]

I just got a new phone and am trying to log into Microsoft Authenticator. But it’s stuck in a loop of trying to authenticate my sign in in the app and not being able to get a code because I’m not signed into the app. If that makes sense. I don’t have access to my old phone and the website in my computer is doing the same thing.

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