Cannot see PDF files in Windows Explorer

P

Phil D'A

Problem:I have a user who cannot see PDF files in Windows Explorer. The computer is on Windows 10 Enterprise, winver 22H2.Here is what she is doing:1. She downloads zipped PDF file to C:\Downloads.2. She right clicks the file and chooses Extract All and extracts file to her Desktop.3. She goes to her desktop and there is no PDF file present.4. She goes in View, in file explorer and verifies that file name extensions and Hidden Items are checked.5. She tries extracting the file to another folder on her C: drive. She navigates to the location in file explorer and there is no PDF file there.6. I

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