Unable to login to factory reset PC what can i do?

L

Luke Lund

Essentially I had a black screen issue on my pc and after managing to boot into safe mode and recover some files I now can’t access my pc, Windows login screen displays “something happened and we don’t know your pin” and when trying to factory reset it is locked behind my account of which it also doesn’t know my pin for. I’m more than happy to factory reset but am unable. Can someone help?

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