Documents saved using Print to PDF function give access denied when opened.

S

Stuart Support

I am hoping someone can offer some insight outside of the usual suspects as to why this might be. I have a customer who uses the print to PDF function to save files on to the organizations shared drive for easy consumption by others at the organization. After a recent Windows Update the PDF converter disappeared from the print options and when reinstalled the user could no longer open documents saved to the shared drive.If the option is instead used to save locally, the PDF can be opened as normal. It can also be opened as normal if saved locally > moved to the shared drive.I have

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