Hello I am not very tech savvy but my HP laptop windows home two year old computer

  • Thread starter william jennings1
  • Start date
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william jennings1

HP sent a Bios update last week and now I'm locked out. I get the error message a security change was made. My computer went back to the first account name the day I bought it new. I use a tethering app and have a thumb drive to install it but can't get online to install it. I'm not sure if I still have the password to that first setup account. I'm the only one ever used the computer. I'm going to the library to use wifi but wanted to know what to do if I don't have the right password to login. Also I want to remove the update because I need the files on the account that was working for over a

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