Reinstalling Windows on a gifted used computer

J

Jeffrey Combes

A friend gave me her old laptop, which has Windows 10 on it, but I'm finding it's performance lacking as she had lots of stuff on it and I can't figure out what is the issue. I want to upgrade to Windows 11 with a completely clean install, erasing all data and apps. Can I do that directly or do I need to first reinstall Windows 10, then upgrade to 11? Also, what about the digital license, is it attached to the machine or her Microsoft account? Thanks for your help.

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