I usually login to my surface laptop with facial recognition. My daughter had many failed attempts to login now it’s also requiring a pin which I neve

[ColetteMS]

I use facial recognition to unlock Windows Hello but for anyone else, it asks for a pin which I never set up I have tried to change pin and it tells me no pin was set up. My daughter tried to get onto my computer and now I am locked out and it is requiring a pin in addition to my face. I have also tried logging in with my Microsoft password and that does not work either. My device is linked to my Microsoft account but I cannot find a way to unlock it.

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