Restarting password or don’t see account

[Norman Ngonevolalath]

I am currently at a screen that says “This list only shows administrator accounts that have previously signed into this PC.” When I click restart, I see the dots loading in a circle, then it says preparing automatic repair. When I let it load, it brings me back to the same screen, select account where my brother doesn’t know his password and I have to restart the PC over and over again. It’s a loop.

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