Cannot open any files or folder on my Windows 10 - loading stuck

A

André Monte1

Hello all!I am the tech support from a business and we noticed that some of our laptops, are having an issue.When we try to open a folder or file on the desktop, the loading icon would show up, but nothing would happen after this.It looks like it is stuck on a loading loop.I tried to open Task Manager and restart "Windows Explorer". didn't workI tried to open CMD and run sfc /scannow. didn't workI tried to open CMD and run DISM /Online /Cleanup-Image /RestoreHealth. didn't workI tried going to Control Panel > Troubleshooting > View all > System Maintenance. didn't workThis is happenin

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