D
Dinz B. Lopez
Hi!Case summary:We were trying to uninstall an antivirus software, but the attempts failed due to a missing msi file. We also observed that the application is missing from the appwiz but its service is still running in the background. Upon running the MS Troubleshooter tool, we were able to completely uninstall the antivirus application using its own uninstaller tool. There have been no disk cleanup activities for the affected endpoint as well.Inquiry:What could have possibly caused the msi file of the antivirus to go missing/deleted?Thanks in advance!
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