Failed purchase, now we can't repurchase with a family account

A

Andy Styve

Help please,My son had set his account to the wrong zone it would appear. Some other English and not US English. I think we finally got that worked out. However we discovered this error because he was trying to purchase minecraft and it wouldn't let me buy it for him with my parental account. Now that we have the zone worked out, he tried to purchase it again. However now it says the purchase was approved and just hangs. I tried using the old link for the purchase and it won't let me use that to buy it for him. So now we have a game that his account thinks is approved and purchased, an

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