Updating Issue.

[Silvestre C]

My Aspire V15 Nitro Black Edition is doing a update and it is FROZEN not stuck, FROZEN at 98% I cannot move my mouse, use the keyboard I can only shut down the laptop. I tried waiting for 2 hours and nothing happened because it cannot move away from the 98% because it is frozen, the little dots above “Working on updates” freeze and do not move when it reaches 98%. I have no idea what the update is.

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