DigitCert SMIME certificate cannot be exported. Personal Information Exchange - PKCS #12 (.PFX) option was greyed out in export wizard

S

Sharkbone(I)

As part of ensuring secure communication in our company we are trying to export SMIME certificate issued by Digicert unto our clients but we encountered few issues with regards to private keys not included or exportable during the exportation process via the certmgr console.Below is a Brief description of the error and the various troubleshooting attempts.During the export i noticed the option to select Personal Information Exchange - PKCS #12 (.PFX) option was greyed out on the cert export wizard as seen in the screenshot below I tried to troubleshoot the issue by first inspecting i

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