Problem with External DVD/RW Device with Windows 10.

[Katsuya Kengan]

I just bought a New External DVD/RW Drive and I have Windows 10 in both Laptop & Desktop, the drive is being recongnized BUT when I try to click on it or insert any CD/DVD on it the entire Windows Explorer freezes and I have to either unplug the device to let everything run again or Restart Computer. What do I need to do to make it work?

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