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Maarja JKS
Hi!My son hasn't used his computer for months and we use microsoft family. Tonight he tried to log in but can't access his account. Even if we select the option "the parent is here" it still doesn't work. The device doesn't even show up on my account anymore. I tried to remove him from family members and even though i am the parent who owns the account it says the parent needs to be the one to delete the account. The mistake we made is that he uses the admin account so there is no way to access the computer anymore. What can we try?Thank you
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