Windows Update error encountered how do I solve this problem

G

geomcamck

I have a Samsung Note 2 laptop upgraded to Windows 11 which ran without problem until the installation of Norton 360 my computer could no longer update, download from Microsoft stores, access the Samsung options requiring access to the internet, I reinstalled windows several times with the same result, I noticed I had McAfee installed with the reinstall which would not uninstall using Windows Installer.Thinking this may be blocking my firewall eventually I made a fresh Windows 10 reinstall without any other software but the problem is still there, unable to connect with the windows update.I i

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