How to recover from black screen while updating windows?

  • Thread starter Bidya Bushan Lama Dhaubadel
  • Start date
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Bidya Bushan Lama Dhaubadel

Hi, my "Dell G3 15" laptop show black screen while updating windows on September 6th, 2023. I think, it is “Cumulative Update for Windows 10 Version 22H2 for x64-based Systems (KB5020435)”. On the process updating, when it restarts, it went blank. The laptop turns on but there is no activity in screen, not even company logo shows up. I have tried hard restart by pressing power button for 10 to 15 second for 3 to 4 times to go to “automatic recovery” and henceforth to “troubleshoot” and in “advance option” as suggested in several online sites, youtube etc. It failed. I also tried to enter bios

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