After applying Service Pack 2 - Remote Desktop does not work on a windows 2003 Enterprise Server

[Sabo, Eric]

We applied Service Pack 2 to a Windows 2003 enterprise Server. Now when
we try a remote desktop connection to this server we are getting "This
computer can't connect to the remote computer." This worked prior to
Service Pack 2 just fine.

Any help would be helpful on this issue.

Thanks,
Eric Sabo

 

[Vera Noest [MVP]]

There have been quite some reports about this problem.
Have you checked if the server is listening on port 3389?
Type "netstat -an" (without the quotes) in a command window on the
console of the server.
_________________________________________________________
Vera Noest
MCSE, CCEA, Microsoft MVP - Terminal Server
TS troubleshooting: http://ts.veranoest.net
*----------- Please reply in newsgroup -------------*

"Sabo, Eric" <sabo_e@cup.edu> wrote on 24 jul 2007:

> We applied Service Pack 2 to a Windows 2003 enterprise Server.
> Now when we try a remote desktop connection to this server we
> are getting "This computer can't connect to the remote
> computer." This worked prior to Service Pack 2 just fine.
>
> Any help would be helpful on this issue.
>
> Thanks,
> Eric Sabo

 

[Sabo, Eric]

Yes - nothing on 3389

How does one reinstall Remote Desktop for Administration on a windows 2003?

Do you have any technet articles?

"Vera Noest [MVP]" <Vera.Noest@remove-this.hem.utfors.se> wrote in message
news:Xns99779CB85EED2veranoesthemutforsse@207.46.248.16...
> There have been quite some reports about this problem.
> Have you checked if the server is listening on port 3389?
> Type "netstat -an" (without the quotes) in a command window on the
> console of the server.
> _________________________________________________________
> Vera Noest
> MCSE, CCEA, Microsoft MVP - Terminal Server
> TS troubleshooting: http://ts.veranoest.net
> *----------- Please reply in newsgroup -------------*
>
> "Sabo, Eric" <sabo_e@cup.edu> wrote on 24 jul 2007:
>
>> We applied Service Pack 2 to a Windows 2003 enterprise Server.
>> Now when we try a remote desktop connection to this server we
>> are getting "This computer can't connect to the remote
>> computer." This worked prior to Service Pack 2 just fine.
>>
>> Any help would be helpful on this issue.
>>
>> Thanks,
>> Eric Sabo

 

[Sergey Kuzin[MSFT]]

Did you check if Remote Desktop is still enabled on this machine?
SP2 setup might have disabled it (just guessing).

Thx,
Sergey.

--
This posting is provided "AS IS" with no warranties, and confers no rights.
"Sabo, Eric" <sabo_e@cup.edu> wrote in message
news:%2306mQvfzHHA.2484@TK2MSFTNGP06.phx.gbl...
> Yes - nothing on 3389
>
> How does one reinstall Remote Desktop for Administration on a windows
> 2003?
>
> Do you have any technet articles?
>
> "Vera Noest [MVP]" <Vera.Noest@remove-this.hem.utfors.se> wrote in message
> news:Xns99779CB85EED2veranoesthemutforsse@207.46.248.16...
>> There have been quite some reports about this problem.
>> Have you checked if the server is listening on port 3389?
>> Type "netstat -an" (without the quotes) in a command window on the
>> console of the server.
>> _________________________________________________________
>> Vera Noest
>> MCSE, CCEA, Microsoft MVP - Terminal Server
>> TS troubleshooting: http://ts.veranoest.net
>> *----------- Please reply in newsgroup -------------*
>>
>> "Sabo, Eric" <sabo_e@cup.edu> wrote on 24 jul 2007:
>>
>>> We applied Service Pack 2 to a Windows 2003 enterprise Server.
>>> Now when we try a remote desktop connection to this server we
>>> are getting "This computer can't connect to the remote
>>> computer." This worked prior to Service Pack 2 just fine.
>>>
>>> Any help would be helpful on this issue.
>>>
>>> Thanks,
>>> Eric Sabo
>
>

 

[Sabo, Eric]

Group Policy is still working, been on Microsoft support now for about 2
hours still not resolved. It is deeper problem than expected that was
caused by Service Pack 2.


"Sergey Kuzin[MSFT]" <skuzin@online.microsoft.com> wrote in message
news:%23SNKsAizHHA.4652@TK2MSFTNGP05.phx.gbl...
> Did you check if Remote Desktop is still enabled on this machine?
> SP2 setup might have disabled it (just guessing).
>
> Thx,
> Sergey.
>
> --
> This posting is provided "AS IS" with no warranties, and confers no
> rights.
> "Sabo, Eric" <sabo_e@cup.edu> wrote in message
> news:%2306mQvfzHHA.2484@TK2MSFTNGP06.phx.gbl...
>> Yes - nothing on 3389
>>
>> How does one reinstall Remote Desktop for Administration on a windows
>> 2003?
>>
>> Do you have any technet articles?
>>
>> "Vera Noest [MVP]" <Vera.Noest@remove-this.hem.utfors.se> wrote in
>> message news:Xns99779CB85EED2veranoesthemutforsse@207.46.248.16...
>>> There have been quite some reports about this problem.
>>> Have you checked if the server is listening on port 3389?
>>> Type "netstat -an" (without the quotes) in a command window on the
>>> console of the server.
>>> _________________________________________________________
>>> Vera Noest
>>> MCSE, CCEA, Microsoft MVP - Terminal Server
>>> TS troubleshooting: http://ts.veranoest.net
>>> *----------- Please reply in newsgroup -------------*
>>>
>>> "Sabo, Eric" <sabo_e@cup.edu> wrote on 24 jul 2007:
>>>
>>>> We applied Service Pack 2 to a Windows 2003 enterprise Server.
>>>> Now when we try a remote desktop connection to this server we
>>>> are getting "This computer can't connect to the remote
>>>> computer." This worked prior to Service Pack 2 just fine.
>>>>
>>>> Any help would be helpful on this issue.
>>>>
>>>> Thanks,
>>>> Eric Sabo
>>
>>
>

 

[Vera Noest [MVP]]

Thanks for the update, Eric!
I hope MS Support will be able to solve your problem, and I would
appreciate it very much if you could share the solution with us!

_________________________________________________________
Vera Noest
MCSE, CCEA, Microsoft MVP - Terminal Server
TS troubleshooting: http://ts.veranoest.net
___ please respond in newsgroup, NOT by private email ___

"Sabo, Eric" <sabo_e@cup.edu> wrote on 24 jul 2007 in
microsoft.public.windows.terminal_services:

> Group Policy is still working, been on Microsoft support now for
> about 2 hours still not resolved. It is deeper problem than
> expected that was caused by Service Pack 2.
>
>
> "Sergey Kuzin[MSFT]" <skuzin@online.microsoft.com> wrote in
> message news:%23SNKsAizHHA.4652@TK2MSFTNGP05.phx.gbl...
>> Did you check if Remote Desktop is still enabled on this
>> machine? SP2 setup might have disabled it (just guessing).
>>
>> Thx,
>> Sergey.
>>
>> --
>> This posting is provided "AS IS" with no warranties, and
>> confers no rights.
>> "Sabo, Eric" <sabo_e@cup.edu> wrote in message
>> news:%2306mQvfzHHA.2484@TK2MSFTNGP06.phx.gbl...
>>> Yes - nothing on 3389
>>>
>>> How does one reinstall Remote Desktop for Administration on a
>>> windows 2003?
>>>
>>> Do you have any technet articles?
>>>
>>> "Vera Noest [MVP]" <Vera.Noest@remove-this.hem.utfors.se>
>>> wrote in message
>>> news:Xns99779CB85EED2veranoesthemutforsse@207.46.248.16...
>>>> There have been quite some reports about this problem.
>>>> Have you checked if the server is listening on port 3389?
>>>> Type "netstat -an" (without the quotes) in a command window
>>>> on the console of the server.
>>>> _________________________________________________________
>>>> Vera Noest
>>>> MCSE, CCEA, Microsoft MVP - Terminal Server
>>>> TS troubleshooting: http://ts.veranoest.net
>>>> *----------- Please reply in newsgroup -------------*
>>>>
>>>> "Sabo, Eric" <sabo_e@cup.edu> wrote on 24 jul 2007:
>>>>
>>>>> We applied Service Pack 2 to a Windows 2003 enterprise
>>>>> Server.
>>>>> Now when we try a remote desktop connection to this server
>>>>> we
>>>>> are getting "This computer can't connect to the remote
>>>>> computer." This worked prior to Service Pack 2 just
>>>>> fine.
>>>>>
>>>>> Any help would be helpful on this issue.
>>>>>
>>>>> Thanks,
>>>>> Eric Sabo