Bitlocker Recovery Key does not appear in the console

[Jesus Support]

Hello, I have a problem with a computer with Windows 10 Home, it suffered physical damage but the disk had Bitlocker activated and when trying to recover the information it asks me for the recovery key, enter the account Sign in to your account /recoverykey to find the key, but the one for this computer does not appear. Could you help me on how to recover the information Or what could you provide us to recover the key??

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