How to substitute a personal account for a defunct business account on my Windows 10 PC

M

Mauricio Flores1

I've got a "work or school" account to which I no longer have access. In order to use my Personal MS 365 Office subscription I need to delete the business account and substitute my personal account. Windows won't let me do this. I followed this procedure: 1. Go to settings. 2. Click "Accounts". 3. Click "Access work or school" on the left side. 4. Click on the account I want to remove and press "Disconnect". 5. Windows gives me "Are you sure ... " prompt and I say "Yes". 6. Windows then asks me to login with another account. I entered my personal account, but Windows says this account i

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