Why are photos disappearing from an external drive when I have not deleted them

[Ann-Marie Clouston]

I plugged my external hard drive into the pc which has lots of photos and videos on it to discover lots of the photos have disappeared.... I turned the pc off and on again to see if it helped recover the lost files... The message whatsnewcheck.Readrecord. Find child-there's was an issue parsing the xml file ENU flashed up on screen after reboot..I also did a avg scan....Please help... thank in advance

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