Cannot work Canonscan 4200f on Windows 10

A

Anntelope

Hi, I’m trying to help a friend set up an old CanonScanner but cannot get it to work. CanonScan Toolbox 4.9 has been installed, but displays a “unable to select TWAIN source” error message after I click scan. When using Canon Quick menu/ ScanGear, the error message states that it “cannot communicate with the scanner for these reasons: Scanner is turned [or] USB is disconnected…code 515669”. However, the light in the scanner is on, I have unplugged and replugged it into the usb port, and when looking at devices, the scanner is listed and completes the diagnostic testing without issue..I have tr

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