Computer update stuck - need help ASAP

L

Lil06276

Hi,I decided to update my computer (HP Model 14) about 3 days ago and it’s been stuck on this continuous loop of the message in the picture and “restarting” ever since. This is the first time it has taken days for my computer to update and every once in a while I’ll see a message saying “you’re 35% there.” I have attempted 4 times already to get my computer back into safety recover mode or whatever it’s called and have tried to run diagnostics on it however when I try, the same update message pops back up. I’m growing increasingly frustrated as I do work from home and a lot of my work files ar

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