Why do help and support pop keep appearing on my browser or excel file when I start pressing a key on my external Keyboard?

  • Thread starter Amirtha Varshini Raju
  • Start date
A

Amirtha Varshini Raju

1. I connected an external keyboard and mouse through blue tooth 2. When I use the keys on my laptop and mouse pad on my laptop no issues3. When I use my external keyboard or mouse to enter or type immediately help and support page keep popping up on any tool I use even on browser or excel.4. Should I set up anything on my device to avoid this pop-up?

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