M
Mikki Wells
Hello,I have purchased a second hand HP Stream laptop that has been given a factory reset. I am trying to set up windows. It has Cortana which has prompted me to select language, type of keyboard, set up the WiFi, log into Microsoft and set a pin. It then has a screen that talks about connecting to a mobile phone device. It has the option of skip and remind me later. No matter which one I select the next screen that comes up is white and I cannot move on further. I've no idea when it comes to computers and I wondered if anyone knows what I should do? Is the laptop broken?Many thanks in advance
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