Device Encryption problem in Windows 10

  • Thread starter GarryMacPherson
  • Start date
G

GarryMacPherson

I’ve had my laptop with Windows 10 Home for about 5 years, but only discovered a few days ago that device encryption is enabled, i.e. when I go to the device encryption tab in in Update and Security, it says that device encryption is enabled. But it also says: “You need a Microsoft Account to finish encrypting this device. Sign in with a Microsoft account instead.” The problem is that I am already signed in with a Microsoft account. I have tried signing out and signing back in, but it makes no difference: it still says I need a Microsoft account to finish encrypting this device. As well,

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