Lenovo Web Camera won't work on Desktop Apps

M

Mary Porter2

Hi all, I am having issues with the camera on my Lenovo laptop. Every time I try to turn my camera on on Zoom or Microsoft Teams, I get this icon instead. I have tried restarting my laptop, shutting it down and turning it back on, and have tried troubleshooting it in settings. The light on the camera of the laptop also turns on when I use it, so it thinks it is filming, but really I always appear as this grey box with the laptop icon in it.

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